**Please review the disclaimer at the end of this document before reading or using this guide.

The Canadian health care system is known for its universal coverage and accessibility. As a new immigrant, understanding how the health care system works can help you access the services you need and navigate the system more effectively. This guide provides information to help new immigrants understand the Canadian health care system.

Overview of the Canadian Health Care System

Canada’s health care system is publicly funded and provides access to essential medical services for all residents. It is based on the principles of the Canada Health Act, which ensures that health care is universal, comprehensive, accessible, portable, and publicly administered.

Health Care Funding and Administration

1. Federal and Provincial/Territorial Roles:
   • Federal Government: Provides funding to provinces and territories through the Canada Health Transfer and sets national standards.
   • Provincial/Territorial Governments: Administer and deliver health care services. Each province and territory has its own health insurance plan.
2. Health Insurance Plans:
   • Health care services are provided through provincial and territorial health insurance plans. Registration for these plans is required to access free health care services.

Registering for Provincial/Territorial Health Insurance

As a new immigrant, you need to register for health insurance in your province or territory. Here are the steps:

1. Determine Eligibility:
   • Check the eligibility criteria for health insurance in your province or territory. Typically, you must be a permanent resident or hold a work/study permit.
2. Gather Required Documents:
   • Proof of Identity: Passport, permanent resident card, or work/study permit.
   • Proof of Residency: Lease agreement, utility bill, or bank statement showing your current address.
   • Immigration Documents: Landing papers or immigration documents.
3. Visit the Registration Office:
   • Visit the local health insurance registration office or apply online, if available. Some examples include:
     • Ontario: ServiceOntario
     • British Columbia: Health Insurance BC
     • Alberta: Alberta Registry offices
4. Complete the Application:
   • Fill out the application form and submit the required documents. You may need to visit an office in person or send documents by mail.
5. Receive Your Health Card:
   • Once your application is processed, you will receive a health card, which you must present when accessing health care services.

Understanding Health Care Services Covered

1. Covered Services:
   • Physician Services: Visits to family doctors and specialists.
   • Hospital Services: Inpatient and outpatient care, surgeries, and emergency services.
   • Diagnostic Services: Lab tests, X-rays, and other diagnostic procedures.
   • Maternity Care: Prenatal, childbirth, and postnatal care.
2. Not Covered by Provincial/Territorial Health Insurance:
   • Prescription Medications: Except when provided in hospitals or under specific provincial programs.
   • Dental Care: Most dental services are not covered.
   • Vision Care: Eye exams and glasses/contacts are generally not covered.
   • Physiotherapy, Chiropractic and Other Services: Usually not covered.

Accessing Health Care Services

1. Family Doctors:
   • Register with a family doctor for routine check-ups, preventive care, and referrals to specialists. Use provincial websites or directories to find a doctor accepting new patients.
2. Walk-In Clinics:
   • For non-emergency medical issues, visit walk-in clinics where you can see a doctor without an appointment.
3. Emergency Services:
   • For emergencies, visit the nearest hospital emergency department or call 911 for an ambulance.
4. Telehealth Services:
   • Many provinces offer telehealth services where you can consult a nurse or doctor over the phone or online for non-urgent health issues.

Supplementary Health Insurance

1. Employer-Sponsored Plans:
   • Many employers offer supplementary health insurance plans that cover services not included in provincial health plans, such as prescription drugs, dental care, and vision care.
2. Private Health Insurance:
   • You can also purchase private health insurance to cover additional services. Compare plans and providers to find one that suits your needs.

Understanding Health Care Rights and Responsibilities

1. Patient Rights:
   • Right to access health care services without discrimination.
   • Right to informed consent before receiving any treatment.
   • Right to privacy and confidentiality of your health information.
2. Patient Responsibilities:
   • Provide accurate and complete health information to your health care providers.
   • Follow the treatment plan prescribed by your health care providers.
   • Respect the health care providers and their time.

Additional Resources for New Immigrants

1. Settlement Agencies:
   • Many settlement agencies offer guidance and support to new immigrants in navigating the health care system.
2. Community Health Centres:
   • These centres provide primary care and health promotion services, often targeting specific communities or populations.
3. Language Services:
   • If you are not fluent in English or French, look for health care providers who offer services in your preferred language or provide interpreter services.

Understanding the Canadian health care system is crucial for accessing the necessary medical services and ensuring your well-being as a new immigrant. By registering for provincial health insurance, familiarizing yourself with covered services, and knowing how to access care, you can navigate the system effectively. Welcome to Canada, and take advantage of the comprehensive health care services available to you.

**DISCLAIMER: This document was prepared based on information gathered from various online sources. While our aim is to provide accurate and helpful information to newcomers in Canada, Active Action cannot be held responsible for any actions, outcomes, or situations that may arise from the use of this document. We strongly recommend that you verify any details with official sources or relevant authorities if you have any doubts or uncertainties about any information provided in this document. If you have any specific questions about the information in this document, or if you notice any inaccuracies or missing information, please inform us immediately through the contact form. We will respond to you as soon as possible and/or update the information as necessary.